What we promise. What happens if we miss.
Your reputation is not negotiable. So we've built quality into the architecture — not into hope.
| Deliverable | Committed Date | If Missed | CFO Action Required |
|---|---|---|---|
| Monthly close complete | Day 5 BD | You are notified by Day 4; root cause provided | Review and approve by Day 7 |
| Anomaly alert delivered | Day 4 | Extended to Day 5 max; your review window protected | Review flagged items |
| Reconciliation complete | Day 4 | Auto-escalation to senior QA team | Approve reconciliation |
| Financial package to client | Day 7 | You can extend to Day 9; client notified by Fintera | Final delivery sign-off |
| Revenue share payout | Day 15 | Next payout + 2% penalty credited to you | None |
Three-Stage Quality Review
ML Accuracy Check
Every categorization confidence-scored. Below 95% → human review.
Senior Reviewer QA
Senior Fintera finance reviewer checks all flagged items, reconciliation, and accruals.
Anomaly Clearance
Statistical outliers not cleared are escalated to you with plain-language context.
CFO Review
ML Accuracy Check
Every categorization confidence-scored. Below 95% → human review.
Senior Reviewer QA
Senior Fintera finance reviewer checks all flagged items, reconciliation, and accruals.
Anomaly Clearance
Statistical outliers not cleared are escalated to you with plain-language context.
CFO Review
If a material error reaches your client:
- 1.We notify you within 2 hours of identification.
- 2.We prepare the correction and submit to you for review.
- 3.We draft the client communication for your approval.
What happens when we miss
Day 5 BD missed
Full month revenue share credit + root cause report delivered within 24 hours.
Error reaches your client
Fintera corrects within 48 hours at our cost. We draft the client communication for your approval.
Repeated breach
You have the right to exit with no penalty. Revenue share credits apply retroactively.
Examples of anomalies our engine catches:
- • Duplicate vendor posting across periods
- • Miscategorised R&D expense affecting burn metrics
- • Deferred revenue timing error on annual contracts
Fintera guarantees investor-grade, GAAP-compliant financials delivered by Day 5 BD of each month. If we miss, the consequences above apply automatically.
Revenue share credit is one of several remedies — not the only one.